Onpoint is a simple helpdesk ticketing solution for organisations and institutions with limited support staffs. Onpoint is built with speed in mind, therefore it is made in a way that anyone can jump on a ticket to reply as long as they have the required permissions.

Features

  1. Create and manage tickets.
  2. Assign priorities to tickets.
  3. Attach various files(jpg, docx, pdf) when creating new tickets.
  4. Create and manage categories.
  5. Email notifications for new and updated tickets.
  6. Create and manage saved replies for quick response to tickets.
  7. Update site wide settings from the admin backend.
  8. Create and manage staff accounts as well as set permissions for individual accounts.

Demo Accounts

NOTE

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CHANGELOG

v1.0 - Initial Release

Kindly Note: We update new contents like WordPress Themes, Plugins, PHP Scripts everyday. But remember that you should never use this items in a commercial website. All the contents posted here for development & testing purpose only. We’re not responsible for any damage, use at your own RISK! We highly recommend to buy Onpoint Helpdesk Ticketing Solution from the The Developer ( developerspace ) website. Thank you.
Download = Onpoint Helpdesk Ticketing Solution-[Updated].zip